FAQ

How do I assemble my new Concept2 (Row/Ski/Bike) Ergometer?

Concept2 Products are engineered to be easy to assemble. Instructions and tools are included with your purchase. For straightforward video guides and additional information, check out the following links: 1. ROWERG Assembly 2. SKIERG Assembly 3. BIKEERG Assembly
What is the warranty on Concept2 Products?

All C2s are backed by a limited 2-year and 5-year warranty from the date of purchase. For information on the global warranty, please see the following links: 1. ROWERG Warranty 2. SKIERG Warranty 3. BIKEERG Warranty
What APPs work with Concept2?

There are a ton of different APPs available for your Concept2. Please check the following link to see a list of your options: APPs for the Concept2
How to use/start on my new Concept2?

Great question and please see the following links for resources on using your Concept2 Ergometer; Getting Started ROWERG (How 2) SKIERG (How 2) BIKEERG (Starting out)
What is 42?

(1)The number that falls between 41 and 43. (2) The answer to the Ultimate Question of Life, the Universe, and Everything. (3) A strong indication that your SPM are at an unsustainable level. (4) Number of baseball great Jackie Robinson.
What if my questions is not listed in the FAQs?

No worries! I am sure we have an answer, and in most cases it will probably be helpful. In order to get an answer please send us a note with your questions via the contact page. You will receive an answer directly from us.
What if I want to purchase Concept2 for markets outside of Singapore?

Send us a note via the contact form and let us know the details. We will do our best to help.